A New Standard of Excellence: How SOUM DIAGNSOTICS Achieved NABL Accreditation and Expanded its Reach
At SOUM DIAGNOSTICS, our mission has always been clear: to provide the most reliable, accurate, and trustworthy diagnostic services. Today, we’re thrilled to share a monumental chapter in our journey—the achievement of the prestigious NABL (National Accreditation Board for Testing and Calibration Laboratories) accreditation and the exciting expansion of our footprint across the region.
The Quality Quest: Our Road to NABL Accreditation
The NABL mark is not just a certificate; it’s a global benchmark for quality and technical competence in the testing and calibration industry. We knew that achieving this accreditation was essential to solidify patient trust and demonstrate our commitment to the highest international standards.
The Challenge of Compliance
Prior to seeking accreditation, we faced the typical challenges of a growing diagnostic provider. Manual data entry posed a persistent risk of human error, potentially compromising the accuracy of patient results. Managing the sheer volume of paper records related to daily operations, sample tracking, and staff competency was time-consuming and inefficient. The main hurdle was ensuring absolute standardization across all shifts and sections, guaranteeing that every test was performed identically and reliably, a foundational requirement for NABL’s stringent ISO 15189 standards. We needed a verifiable way to prove technical excellence and eliminate the inconsistencies inherent in non-automated workflows.
Our Game-Changer: Implementing Kalnostic LIMS
This is where our state-of-the-art Kalnostic (LIMS), , became our single most powerful tool.
- 100% Traceability: The LIMS digitized the entire sample lifecycle, from patient registration and barcoding to testing and final reporting. This created a complete, tamper-proof audit trail, a crucial requirement for NABL.
- Quality Control & Instrument Integration: Our LIMS integrated directly with our lab analyzers. This automated data transfer, eliminating manual transcription errors and ensuring that all results were reliable and accurate. It also helped us meticulously track equipment calibration and maintenance records, proving technical competence.
- Streamlined Workflow and Digital Reports: The system enforced standardized workflows for every procedure, ensuring consistency. It also provided a platform for generating secure, digital electronic reports, eliminating printing delays and manual distribution, thus speeding up the final delivery of accurate results.
The Power of Partnership: Our Dedicated Support Team
Crucially, the complex transition to NABL-ready digital workflows was made seamless thanks to the unwavering support from the Kalnostic support team. They helped us set up the LIMS precisely to NABL’s requirements, configured all our testing parameters and equipment, and provided hands-on training for our team. Their fast response and troubleshooting assistance ensured the system ran perfectly throughout the rigorous preparation and audit process.
Leveraging Trust to Launch New Collection Centres
Achieving the NABL certification immediately transformed our standing. The NABL seal of quality instilled a new level of confidence in doctors and patients, giving us the leverage to execute our ambitious expansion plan. We successfully opened 3 new collection centers across Cuttack to bring our quality services closer to the community.
Centralized Quality Control Across the Network
The beauty of the Kalnostic LIMS is its ability to scale without compromising quality:
- Seamless Multi-Site Management: Our centralized, cloud-based platform instantly connected every new collection center to the main lab. Patient registration, order entry, and sample handling were performed uniformly, maintaining the accredited standard regardless of location.
- Faster Turnaround Times (TAT): The LIMS’s efficient, automated workflows reduced processing delays, allowing us to maintain the same quick and reliable Turnaround Time (TAT) for patients at all new centers.
- Unified Operations: The system provided real-time visibility into staff workload and consolidated all patient data into a unified reporting structure, ensuring consistent, high-quality service across the entire expanding network.
The Impact: Setting a New Standard
The achievement is not just about certification; it’s about the enhanced service we offer:
- Our expanded network now allows us to serve an additional 100-150 patients daily.
- Most importantly, the NABL seal assures our patients that they are receiving diagnostic results that are technically validated and globally recognized.
The journey to NABL accreditation and the subsequent launch of our expanded collection center network is a powerful testament to the results that commitment to quality, backed by the robust technology of Kalnostic can deliver.